Help
Need help turning your vision into a reality? We are your online guide, ready to assist you every step of the way.
To get started, follow these steps:
- Navigate to our Sign Up form here.
- Create an account with our StackCP system and sign in.
- Choose a domain name (if you don't have one yet) and subscribe to a hosting package.
- When you complete the checkout process, please follow the Client Area Home link.
- In you Client Area, click Hosting under "Manage Services" section. link.
- Add a hosting package to your domain. If you have your own domain, you can transfer it here.
- Finally, navigate to your domain root address and create a new WordPress administrator account.
If you need assistance at any point, please reach out to us.
Useful links
DNS FAQ
DNS, or the Domain Name System, is often referred to as the "phonebook" of the Internet. It plays a crucial role in connecting web browsers with websites by translating domain names into IP addresses that computers can understand
Websites need DNS (Domain Name System) for several reasons:
- Streamlined Navigation: Translates domain names into IP addresses for easy access.
- Enhanced Speed: Reduces latency and optimizes server load.
- Security Measures: Prevents access to harmful sites and thwarts phishing attempts.
- Load Balancing: Distributes traffic among servers to prevent downtime.
- Geo-targeting: Directs users to region-specific servers for localized content.
- User-Friendly: Eliminates the need to memorize IP addresses.
- Security and Reliability: Integrates mechanisms like DNSSEC for authentic responses.
- Internet Reliance: Facilitates internet usage by tracking IP addresses.
We give you plenty of great features at no extra cost, including:
- User-friendly custom control panel
- Easy bulk domain management
- Practical, user-friendly management tools
- Range of web forwarding options
- Easy DNS management
- Unlimited email forwarding
- Catch-all email forwarding
- Free Nominet tag changes
- Nominet WHOIS opt out
- Friendly support
Domains are registered at registry level as soon as you complete the checkout process with us. It can
take up to 72 hours for a domain name to become visible on the internet as it globally updates. This
applies for all domain names regardless of extension or registrar. However, in the majority of cases
your domain name will be live within a few hours.
You don’t have to buy web hosting with us, but we strongly recommend it to take advantage of our
powerful hosting platforms and seamless, trouble-free services that have all been carefully
developed to work well together. You can find out more about our web hosting plans on our Web
Hosting page.
You own your domain name and therefore have full rights and control over it; we never register
customer domains in our name.
Your domain name is set to renew automatically so you don’t have to worry about remembering it
yourself! If you prefer not to auto-renew, you can change this from your control panel.
It is ultimately up to you. Anyone buying a domain name from any provider is required to provide correct contact details which
are then added to the public, globally accessible WHOIS database. This information is often used by
third parties for spam, scams, and selling on. You can prevent your contact details being listed in this
way with our Domain Privacy service.
Useful links
WordPress FAQ
WordPress is a free, open-source web content management system (CMS) that allows users to create and manage websites and blogs. It is highly customizable, user-friendly, and scalable, making it a popular choice for individuals, businesses, and organizations of all sizes.
We’ve developed our own hosting platform just for WordPress websites, ensuring you get a robust, secure hosting environment that caters to the content management system’s every need. Advanced load-balancing, SSD storage as standard, superfast StackCache caching, clever database handling, automatic updates, and high quality hardware throughout means you get consistently excellent speeds your visitors will love. Our eco-friendly hosting is designed to scale as your website grows, meaning the same great performance no matter how popular you get.
WordPress is often pigeonholed as being ‘for blogs’, when the reality is that you can create any kind of website. Ecommerce sites, galleries, business websites and much more can all be built quickly andeasily using WordPress. With tens of thousands of free easily editable themes and feature-adding plugins, you can create a website that stands out from the crowd even if you can’t code.
We pre-install WordPress for you so you can get started right away. Simply purchase a WordPress package, choose your settings, and you’re all set.
Yes, we have several different migration options so you can migrate your existing WordPress website to us with minimal fuss straight from your control panel or WordPress dashboard.
To keep our WordPress platform at optimal performance, we only allow WordPress to be installed. You're still free to write, add and modify WordPress-compatible code and files, such as themes, plugins, media uploads etc. You'll also have full access to mailboxes and email accounts outside WordPress.
If you think you may want to create a non-WordPress website or install/upload something outside WordPress, our standard Web Hosting plans are a better choice. With our standard plans you can run any software you like and choose from 70+ one-click installs directly from your control panel.
If you think you may want to create a non-WordPress website or install/upload something outside WordPress, our standard Web Hosting plans are a better choice. With our standard plans you can run any software you like and choose from 70+ one-click installs directly from your control panel.
Our state-of-the-art data centres offer the latest in security technologies and are manned 24/7, ensuring your data and websites are secure and monitored at all times. We have a resilient national network and enterprise level cloud platform so you get the best possible hosting experience. They are based in Dallas, USA.
Useful links
WordPress FAQ
An SSL certificate is displayed for websites in the form of a padlock icon in the address bar and a URL that starts with https://. Behind the scenes, this means that the website has been verified and any information passed between the server and a visitor's web browser is securely encrypted. An SSL connection is vital for any website that requests or stores personal information such as contact details or payment information.
SSL is the globally recognised standard for secure data encryption between server and browser. All our SSL certificates are provided and verified by leading security experts GeoTrust.
SSL is the globally recognised standard for secure data encryption between server and browser. All our SSL certificates are provided and verified by leading security experts GeoTrust.
An SSL certificate not only signals trust and authority to your website visitors, it also helps protect them when browsing your website. It prevents data interception and shows your business has been validated, ensuring complete peace of mind for your visitors.
Search engines such as Google have openly stated that they view an SSL certificate as a mark of trust and that having one can directly improve your search engine rankings.
Furthermore, research has shown that a valid SSL certificate reduces abandoned baskets, increases sales, and makes people more confident about shopping with you. It's a must-have when you're selling online.
Search engines such as Google have openly stated that they view an SSL certificate as a mark of trust and that having one can directly improve your search engine rankings.
Furthermore, research has shown that a valid SSL certificate reduces abandoned baskets, increases sales, and makes people more confident about shopping with you. It's a must-have when you're selling online.
No, our WordPress hosting packages include Let's Encrypt certificates at no additional cost. However, if you you need additional features and/or trustworthiness of GlobalSign certificate issuer, they are available for purchase.
To purchase and use an SSL certificate, your website also needs to be hosted with us. Our powerful, bespoke hosting platform has been designed for you by experts with over twenty years' industry experience. We provide you with unbeatable load-balanced cloud hosting, meaning there's no single point of failure and your website performance will never be affected by other users' websites, visitors or activity. All servers have SSD storage as standard.
After purchasing it, you’ll get an email to the administrator email address for your domain to confirm your certificate. Simply click the link to confirm your registration.
If your domain is using our nameservers, we have activated a free SSL certificate for your website. All Free SSL certificates are wildcard certificates, so will automatically cover the domain and all subdomains - For example: domain.tld, www.domain.tld, anything.domain.tld.
If you’re serious about your business, especially if you run an ecommerce store, an Extended SSL is the way to go. If payments aren't a central part of your business but you still request or private details, such as login information, a Simple SSL with its accompanying padlock is fine.
Both Let's Encrypt and GlobalSign certificates provide:
GlobalSign Extended SSL comes with these unique benefits:
Both Let's Encrypt and GlobalSign certificates provide:
- https:// (instead of http://)
- Improved Google rankings
- Padlock icon displayed in browser
- Domain validation
GlobalSign Extended SSL comes with these unique benefits:
- Extended Validation (EV) certificate
- Company Name in browser
- Underwritten $1.5 million warranty
Contrary to popular belief, an SSL certificate is attached to your hosting package rather than your domain name. For this reason, you'll need to host your website with us even if your domain name is registered elsewhere. You can take a look at our powerful yet affordable hosting packages on our Web Hosting page.
Address
NW Cone LLC
522 W Riverside Ave, Ste N
Spokane, WA 99201, United States
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